Terms of service

Lillystore Terms of Service

Effective Date: August 22, 2026

Welcome to Lillystore. By accessing our website, placing an order, or purchasing our products, you agree to these Terms of Service. Please read them carefully before using our services.

1. About Lillystore

Lillystore is an online retail business operating in Dubai, United Arab Emirates.

Business Name: Lillystore
Phone: +971 52 396 7975
Address: Apartment 105, Skine Gate C7 Tower 6, Al Rigga Street, Dubai, United Arab Emirates

2. Use of Our Website

You agree to use the Lillystore website only for lawful purposes. You must not:

  • Use the website for fraudulent or unlawful activities.
  • Attempt to gain unauthorized access to our systems or accounts.
  • Interfere with the security or operation of the website.
  • Copy, reproduce, or misuse our content without permission.
  • Provide false or misleading information when placing an order.

3. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, availability, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings. We reserve the right to correct errors, update product information, and change product availability without prior notice.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

You agree to provide accurate payment and billing information when placing an order. An order may be cancelled if payment cannot be successfully processed or if there is a pricing or product information error.

Any applicable taxes, delivery charges, customs duties, or other charges will be communicated where applicable.

5. Orders and Order Acceptance

Placing an order constitutes a request to purchase a product. Lillystore reserves the right to accept or reject an order for reasons including:

  • Product availability.
  • Incorrect pricing or product information.
  • Suspected fraudulent activity.
  • Payment issues.
  • Delivery limitations.
  • Other legitimate business reasons.

If an order is cancelled after payment has been received, any eligible refund will be processed according to our Return and Refund Policy.

6. Delivery

We will make reasonable efforts to deliver orders within the estimated delivery period provided at checkout or during the ordering process.

Delivery times may be affected by circumstances outside our control, including courier delays, weather, public holidays, customs procedures, or other unforeseen events.

Lillystore is not responsible for delays caused by circumstances beyond our reasonable control.

7. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

8. Intellectual Property

All content on the Lillystore website, including logos, product descriptions, photographs, graphics, text, designs, and other materials, belongs to Lillystore or its respective licensors unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially use our content without prior written permission.

9. Customer Accounts

If you create an account with Lillystore, you are responsible for maintaining the confidentiality of your login information and for activities conducted through your account.

You agree to provide accurate and current information and to notify us if you believe your account has been accessed without authorization.

10. Limitation of Liability

To the extent permitted by applicable law, Lillystore will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.

11. Third-Party Services

Our website may use third-party services such as payment processors, delivery companies, hosting providers, or other service providers.

Your use of such services may also be subject to the terms and policies of the relevant third party.

12. Privacy

Your personal information is handled in accordance with Lillystore's Privacy Policy. By using our services, you acknowledge that information may be collected and processed as necessary to provide our products and services.

13. Changes to These Terms

Lillystore may update these Terms of Service from time to time. Updated terms will become effective when posted on our website unless otherwise stated.

Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates and the Emirate of Dubai, subject to any mandatory consumer protection rights that apply.

Any disputes shall be handled by the competent authorities or courts having jurisdiction under applicable law.

15. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Lillystore
Apartment 105, Skine Gate C7 Tower 6
Al Rigga Street, Dubai, United Arab Emirates
Phone: +971 52 396 7975